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Suprpack

Black Custom Compostable Mailers - From pack of 50 pcs!

Black Custom Compostable Mailers - From pack of 50 pcs!

Regular price £52.00 GBP
Regular price £52.00 GBP Sale price £52.00 GBP
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Supr Pack is on a mission to enable the emerging need of Eco-Friendly and Compostable Custom Mailers in Small Batches- MOQ 50 Mailers

Key Features:

  • Supr Design: No Supr Pack branding in the front.
  • Supr Quality: Waterproof, Non-Transparent, Re-usable, Sturdy, Premium Matte Finish & Writable. In-house manufacturing ensures guaranteed quality products.
  • Supr Certifications: AS5810 Home Compostable, AS4736 Commercially Compostable, American Standard ASTM D6400.
  • Recommended Usage:Clothing, Shoes, Stationary & Electronic Items etc. Holds up to 5kg weight (depending on the mailer size).
  • Not recommended for fragile items. Click here for padded mailers.
  • Shelf-life: 12 months. We recommend buying 3 months’ quantity.

 Printing Guidelines:

  1. Front side print with single colour.
  2. Colours may appear slightly different due to differences and restrictions in printing colours on a compostable material.
  3. Currently shipping in USA, Canada, United Kingdoms, New Zealand and other American and European countries.

Shipping & Returns

Supr Pack’s Return, Refund and Exchange Policy:

We have separate policy for Stock/Plain products and Custom products!

What is the duration of Supr Pack’s return policy?

We have a 14 - day return/refund/exchange policy, which means you have 14 days after receiving your item to request a return based on the scenarios & category (stock/plain and custom products) mentioned below, we request you to kindly go through the policies based on the categories

Stock/Plain products policy:

Under which circumstances I can return/exchange or get a refund for stock/plain products?

  • Wrong product shipped
  • Size misjudgement
  • Damage
  • Any other issue related to the product

Stock/Plain products list (All colours, variants & sizes):

  • Stock/Plain bubble mailers
  • Stock/Plain shipping mailers
  • Stock/Plain tissue papers
  • Stock/Plain ribbon
  • Stock/Plain shipping labels

Kindly raise a return/refund/exchange query here or email us on hello@suprpack.com.au within 14 days from the date of delivery and our team will get back to you within 24-48 working hours. Once we receive the request, we will provide the resolution through email and will close the case within 5-7 working days.

Custom products policy:

Under which circumstances I can return/exchange or get a refund for custom products?

Your custom product orders are eligible for returns only if the dispatched order have:

  • designing, printing, alignment, size, colour, quality issue at Supr Pack’s end, because customised product mock up authorisation is taken over email before starting the production.

If you think you faced any issue as mentioned in above point then you can raise the request here or email us on hello@suprpack.com.au within 14 days from the date of delivery and our team will get back to you within 24-48 working hours. Once we receive the request, we will provide the resolution through email and will close the case within 5-7 working days.

Custom Products mentioned in below list (all variants, colour, shapes & sizes):

  • Custom cards
  • Custom tags
  • Custom mailers
  • Custom tissues
  • Custom stickers
  • Custom bubble mailers
  • Custom garment bags
  • Custom ribbon

Who will bear the freight charges in case of return or exchange?

If customer wants to return/exchange the product and has no admissible issue explained above then customer needs to pay fixed $5 order processing fee and shipping charges as per product order quantity, weight and logistic fee (as per AustPost charges). 

If the dispatched order has size, color, quality issue or has been received by the customer in a damaged and unusable condition at Supr Pack’s end then Supr Pack will replace your products with no return cost & will bear all the freight charges and Supr Pack will manage the return procedure and share the shipping label to customer and customer has to deliver to the nearest post office for return. Once we received the return item, we will inspect in 24-48 hours and dispatch the new order.

If the product is not available, customers can choose to buy a different product or request a return. In these such cases, Supr Pack will credit 100% amount without any deduction in 24-48 working hours and the funds be credited in the customers account within 5-7 working days. We will close this issue within 5-7 working days from the date of issue raised. If you still face any issue, you can contact us here.

Other standard requirements eligibility for return/refund/exchange for all products mentioned above:

To be eligible for a return/exchange/refund, your order must meet above mentioned requirements (for stock and custom product respectively) and should be unused, full quantity and has original packaging.

Supr Pack will manage the return procedure & provide shipping label to return the order.

Damages and Issues
Please inspect your order carefully once you receive it and contact us immediately at hello@suprpack.com.au if the item is defective, damaged or if you received the wrong item so we can evaluate the issue and look into return/exchange at no additional cost and get back to you within 24-48 working hours. Once we receive the request, we will provide the resolution through email and will close the case within 5-7 working days.

Refunds & Settlement procedure:

Once the issue is resolved, Supr Pack team will initiate the refund with in 24 hours and it will take 5-7 business days to get credited from the date of approval and refunds will be credited in the respective mode of payment and there is no refund charges will be applicable.

Refund/exchange/return charges may apply as there are order handling & delivery charges. The minimum return order handling charges are $5 and shipping charges as per product order quantity, weight and logistic fee (as per AustPost charges). 

For refund issues, you can contact us here or email us on payments@suprpack.com . Our accounts team will be ready to help you (Monday – Friday, 12pm to 5pm) at paul@suprpack.com

How often will the customer receive a refund?
An order can only be returned once for a refund. You cannot return it if you purchase it again and product does not have any issue.

 

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Customer Reviews

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E
Eli Fresco
Very high quality, just what I wanted

These are not cheap, especially considering mailers are free on USPS.com. I was looking for a luxury, environmentally friendly branded product and this is definitely it.

C
Cameisha
Satisfied Customer

Personalized product turned out escarole the way I requested. Will order again!!

f
franrose@bigpond.net.au

Great service and quick turn around for products ordered great pricing as well

P
Prilla Collective
Awesome quality and customer service

I purchased these for my eco friendly business and can say the quality is great. The print looks awesome and customer service every time I interact with them is fantastic!! Highly recommend !!

G
Grace McLauchlan
Excellent!

I was not only impressed by the custom mailers, but also by the careful and delightful way that they were packaged for me. I love them. Thank you!

IN-HOUSE MANUFACTURING

Supr Pack manufactures all its products in its facility which ensures strict compliance with quality and precise control over even the smallest of details.

  • 100% SUPR QUALITY

    Supr Pack is known for its quality products that are Internationally Certified, Eco-Friendly, Compostable, Durable and Water Resistant keeping your products protected.

  • SMALL BATCH CUSTOMISATION

    Supr Pack offers small batch customizations for its eco-friendly packaging, which enables all types of businesses and industries boost their brand.